Congratulations to Suzanne Alexander, SFVS’s July Staff Member of the Month! You’ll see Suzanne at the hospital’s front desk, helping clients and their pets to check in, check out and everything in between. Congratulations, Suzanne! Below she answers a few questions:
What is your job at SFVS?
I am a CSR (Client Service Representative).
How long have you been working at the hospital?
It has been about one full year.
What’s your favorite part of being a CSR? The most challenging?
My favorite part of being a CSR is that I get to work with great people and really feel like part of a team. I love meeting pet owners and seeing the bond that people share with their pets. The most challenging part of the job is trying to stay on top of everything during busy times. I think the CSRs do a great job at this though.
Any advice that you wish all pet guardians would follow?
Please keep your dog on a leash, off leash is just too risky in this city.
What do you enjoy doing away from SFVS?
I am a full time student at SFSU majoring in Sociology. I also love going to restaurants and movies.
Do you have any pets of your own?
Sadly no. We cannot have dogs in our apartment and my boyfriend is severely allergic to cats. My parents have 2 cats and 2 Pekingnese dogs and I love them like they are my own!