Our staff spotlight series allows our clients and friends to learn a little more about the people at VCA SFVS. This week we feature Jennifer Craft, a referral coordinator at our hospital.
Name: Jennifer Craft
Your position: Referral coordinator, administrative team
When did you join VCA SFVS? January 2012
Favorite part of your job? Seeing how much our clients love their pets
Tell us a little bit about yourself: I had the best childhood growing up at the beach in Southern California, but as soon as I got to Berkeley for college, I knew I was a city girl. I spent a few years in Washington, DC, working for a Member of Congress, then moved back west to San Francisco. I tried out management consulting before joining a dot-com in the late 90s, then landed the job of a lifetime working in operations for a cryptography company. While there, my husband and I adopted a senior cat from the SF SPCA, and bam, I knew that animals were the vocation for which I’d been searching. After many years of volunteering and working at the SF SPCA, I joined SFVS because I couldn’t pass up the opportunity to learn more about veterinary medicine and share the amazing things we do here with the community.
What does your work day entail? They are always different, but every day is filled with marketing and PR emails, chatting with clients and referring veterinarians about what we’re doing right and what we could do better, planning events for the community, and spending time with my colleagues and our patients to better understand what makes us SFVS.
Favorite patient success story? A guardian brought her kitty in one night after she had ingested lilies, which are toxic to cats. It was a rough three days, but her kitty pulled through and that client now preaches the gospel of keeping deadly plants away from your pets.
Your work-related super power? Being able to talk to anyone about anything at anytime
Any animal companions of your own? Floyd, a 14-year-old DSH nicknamed Blue Velvet for his beautiful coat. Miller, a 10-year-old DSH who is the largest and most gentle brown tabby you could meet. OLC (Old Lady Cat), an approximately 150-year-old foster hospice for the SF SPCA who lives on our kitchen counter and rules the roost.
What do you enjoy doing outside work? Drinking wine, eating/cooking inventive vegan food, working out, studying French and traveling
Favorite pet-related activity in the Bay Area? Luring the neighborhood feral cats into a trap … mwa ha ha ha!
What are you currently reading? The Flamethrowers by Rachel Kushner and a Rick Steves travel book on Croatia
What’s in your music rotation right now? Go Go’s station on iTunes radio
Favorite TV show? The Honourable Woman